Sandos Benidorm Suites
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- Frequently Asked Questions
Resolve your doubts before traveling with us
We know you want to be clear about all the information before booking. Here we answer the most frequently asked questions from our guests so you can plan your stay at Sandos Benidorm Suites with complete peace of mind.
What are the check-in and check-out times?
Check-in is from 4:00 PM and check-out is until 11:00 AM. If you need more flexibility, we offer early check-in and late check-out, subject to availability and with an additional charge. Please ask at reception upon arrival to arrange this.
What does the All-Inclusive plan include?
Includes buffet breakfast, lunch, and dinner with themed nights and show cooking, snacks between meals, and unlimited domestic drinks at our bars from 10:00 a.m. to midnight. Plus, for stays of 5 nights or more, dinner at the Khas Mahal Indian restaurant is included (reservation required).
Is the establishment suitable for families with children?
Of course! We have spacious Junior Suites ideal for families and a fully equipped Kids' Lounge (ages 4-11) and Teens' Lounge (ages 12-17). There are creative workshops, video games, a mini disco, and daily activities for all ages during school holidays. Check the dates to better plan your vacation.
And for couples or adults without children?
Yes. We have Select Junior Suites and Junior Wellness Suites, reserved only for guests over 16 years of age, with premium benefits such as access to the Select Lounge with snacks and premium drinks, a welcome bottle of cava, a bathrobe, and discounts at the Wellness Center.
Are there daily activities at the establishment?
Yes, we have a program of daily activities and evening shows. From sports like aquagym and archery to wine tastings, Alicante cooking workshops, and live shows every night. Everything is included in your Sandos experience.
Does the establishment have parking?
No. But there is public parking nearby.
Is it close to the beach and downtown?
The property is located just 1 km from Levante Beach (about a 15-minute walk) and 1.6 km from the Old Town. It is an ideal starting point for exploring Benidorm, its beaches, the Mediterranean Balcony, and all its charms.
Are there options for people with reduced mobility?
Yes. We have elevators, accessible rooms (upon request), and access points in common areas. Please let us know your needs when booking so we can offer you the best option.
Can I book directly on the website?
Of course! By booking on our official website, you get the best online price guaranteed, free Wi-Fi during your stay, and the easiest and most secure process, with no intermediaries or fees.
How can I contact the establishment?
You can call us, send us an email, write to us in the web chat, or use the form on our contact page. Our team is available to answer your questions and help you with anything you need before, during, and after your stay.
Program MÁS
At MÁS, we want to reward your loyalty and your choice. That's why we've created a program that you can access from the moment you register and that consists of two levels.
